Field Service Technician-Pharmacy/Controlled Environment Certification Services
Job Type: Full-Time
Schedule: Monday – Friday, 40 hours/week. Hours may vary with pharmacy/client operations. Flexibility required.
Work Locations by Territory 1:
- Kansas City, MO/KS (preferred home base)
- Up to 50% of travel is required.
Work Locations by Territory 2:
- Des Moines, IA (preferred home base)
- Up to 50% of travel is required.
Job Overview:
The Field Service Technician travels daily to client sites to perform testing, certification, and maintenance of cleanrooms, biological safety cabinets, laminar flow hoods, fume hoods, and other controlled environment equipment. You’ll work directly with hospital and laboratory staff to ensure compliance, functionality, and safety standards are met. On the job training provided.
Key Responsibilities:
· Perform precise verifications, testing, and certifications of cleanrooms and controlled environment equipment.
· Conduct environmental sampling with proper handling and equipment use.
· Comply with all federal, state, and USP compounding regulations, standards for 503A and 503B Pharmacies, and CETA CAGs when applicable.
· Comply with company Standard Operating Procedures and Policies.
· Travel to client sites following an established route to service and maintain equipment.
· Provide high quality customer service, delivering clear reports on equipment performance.
· Communicate field updates, client needs, and new business opportunities to internal teams.
· Maintain positive client relationships as the primary in person representative of the company.
· Complete all required documentation accurately and on time.
· Ensure compliance with all safety protocols and maintain clean, organized work areas.
· Troubleshoot, diagnose, and repair equipment as needed.
·Stay current with industry trends and advancements in controlled environment / sterile compounding practices.
Perform other duties as assigned by your supervisor.
Physical Requirements
- Ability to carry & move equipment weighing 50 – 100 pounds.
- Ability to carry equipment and climb ladders.
- Overhead work.
- Ability to sit, stand, lift, bend, hold equipment, and drive for extended periods of time.
Qualifications:
- Preferred Certifications: CETA, NEBB or NSF
- Candidates holding one of these certifications may be eligible for a higher starting salary.
- Background in air balancing, biomedical, pharmaceutical, HVAC, environmental testing and/or clean rooms are a plus.
- 2–5 years of experience as a Field Service Technician preferred.
- Strong mathematical, mechanical and electrical aptitude required.
- Basic computer skills and experience in Microsoft Word, Excel, and Outlook.
- Detail oriented, proactive, and committed to quality and accuracy.
- Strong organization, professionalism, and customer service skills.
- Willingness to travel and adjust to varying schedules to meet customer needs.